Language and Violence

The Abstract: This paper will be dealing with the use of Violence and its legitimization through manipulation of language by the state in dealing with â€Å"the other†. In an attempt to investigate the role played by the state, which monopolizes the use of violence for the sake of civilizing its people, inspired by a documentary titled â€Å"where in the World is Osama Bin Laden? †, this paper tries to go beyond spoken and written words to reach a better understanding of this role. It starts by defining the concept of â€Å"violence† and drawing a clear distinction between its meaning and that of other related, but not similar concepts, and specifying the agents of violence, mainly focusing on the state, for the entire paper focuses on its use of violence. Thinking in terms of methodological nationalism, this paper tries to find an answer to how we define ourselves and why do we define anyone outside this â€Å"we† circle as â€Å"the other† and how, as a result, violence became the means of dealing with â€Å"the other†. It then moves to justifying this â€Å"legitimate† use of violence by the state against the other and highlights the important role that language plays in this process. Finally, there is an attempt to understand the usefulness of violence advocated by some against that of the mainstream thinkers and philosophers, accompanied by exploring the role the civil and the global civil society can, and do, play in finding new means of communication and dealing with one another. It comes to the following conclusion: violence as used by individuals before the formation of the state resembles violence as used by the state apparatus, Civility is a myth. The only difference is in the agents, the targets, the interests and the domain where violence is practiced. And for that, an informed, aware and active role should be pursued by the civil society, to curb the use of violence either by the state or by any other actor. The outline: I. Introduction II. Body: Defining violence: What does the concept of violence mean? Making a clear distinction of violence vis a` vis other related concepts Recognizing the agents of violence Defining the â€Å"we† and the â€Å"other†: The constituents of identity The way we perceive ourselves The way we perceive â€Å"the other† Dealing with the â€Å"other†: The psychological mindset The use of violence as a means of dealing with the other The role of language in legitimizing the use of violence: The manipulation of language The reasons behind the manipulation of language Providing a moral cause Avoiding opposition The means by which language is manipulated Dehumanization of violence Replacement of direct descriptors by * euphemistic equivalence The areas where language can be manipulated In the public sphere In the battle field An assessment of the usefulness of violence The role of global and civil society in curbing violence III. Conclusion IV. List of References I. Introduction: â€Å"I object to violence because when it appears to do good, the good is only temporary; the evil it does is permanent. †Ã‚  Mahatma Gandhi In an interesting movie called â€Å"where in the world is Osama Bin Laden†? A newly father-to be, fearing that his son comes out to life in such a violent world, decides to set on a mission to track down and kill Osama Bin Laden, the leader of Al Qaida, and the world will thus seize to know violence and will be a fit place for him to raise his son in. He visits Egypt, Morocco, Israel, Palestinian territories, Jordan, Saudi Arabia, Afghanistan, and Pakistan. He goes around and talks to people there asking them questions like: where is Bin Laden? What do they think of the Americans? How do they view terrorism and the war on it? What do they want in life? And questions of that sort. He didn’t find Bin laden, however what he found was that the people in the countries he visited are ordinary people just like himself and the audience. They are not â€Å"the barbarians† he once thought them to be, they have no desire or interest in using violence against the United States and its citizens, and their goals in life is for them to secure good living conditions for their children, just as the goals of the American newly father to be. This movie inspired me to raise a question, to which I sough of an answer through writing this paper. The question is: Why and how does the state monopolize and legitimize, through manipulation of language that enables it to portray such a barbaric and violent image of the other, its use of Violence against them? I raised this question because of a simple fact: the state was created to â€Å"civilize† people and tame their use of violence, but now I found that this was nothing but a change in the agents of violence, its targets, and the space where it is practiced. I started exploring different ideas, different opinions, and different studies, that were all concerned with violence, language, manipulation, identity, and other concepts related to my topic. Stances and views varied, but I decided on adopting the following position concerning the topic at hand: The state manipulates the use of violence because we’ve willingly subordinated this right to the state; however our consent depends on the manner by which violence is used, for if its illegitimate and goes against our consent, we ill no longer continue to support the state apparatus in its actions; that is why, via the manipulation of language, the state creates an exclusive identity to its people, portrays the other as a threat to this identity, demonize him, and thus legitimizes its use of violence when it’s used by posing it as an act in response to defend the â€Å"we† against the â€Å"other†. If that is so, this led me to raise other questions related to the usefulness of violence, and our role, as active members in a civil society, be it domestic or global, when it comes to violence. To these questions, and to other ones, I try to find answers as follows. II. Body: A. Defining violence: In this section my aim is to clarify what the concept of Violence means, and who has the right to practice it, before I further investigate why we resort to violence in dealing with others and how states and their apparatuses make use of such thing. 1. What does the concept of violence mean? Violence is an extremely wide and complex phenomenon. Defining it is not an exact science but a matter of judgment. Notions of what is acceptable and unacceptable in terms of behavior and what constitutes harm, are culturally influenced and constantly under review as values and social norms evolve, domestically and internationally. Besides, there are many possible ways to define violence, depending on who is defining it, for what purpose, and depending on one’s political orientations and ideological beliefs. Generally speaking, the World Health Organization defines violence as: â€Å"The intentional use of physical force or power, threatened or actual, against oneself, another person, or against a group or community that either results in or has a high likelihood of resulting in injury, death, psychological harm, maldevelopment or deprivation. † In this sense, we could distinguish between so many kinds of violence; †¦accumulated violence, cultured violence, self-protective violence, the violence of aggression, the violence of competition, the violence of trying to be somebody, the violence of trying to discipline oneself according to a pattern, trying to become somebody, trying to suppress and bully oneself, brutalize oneself, in order to be non-violent†¦ † 2. Making a clear distin ction of violence vis a` vis other related concepts: It is very important, though, to make a clear distinction between violence and other related concepts to be able to apprehend what violence means. Such keywords include power, strength, force and authority. According to how Hannah Arendt puts it, power is related to the â€Å"ability† to act â€Å"in consent†, thus its existence depends on the group providing such consent, in other words, it depends on legitimacy; Strength is a natural endowment and an inherent property; Force indicates the energy itself that later manifests physically through an act of violence; And authority entails recognition either to a person or to an office; it requires neither coercion nor persuasion. Violence on the other hand is distinguished by its â€Å"instrumental† character; it denotes the physical manifestation itself. . Recognizing the agents of violence: There are many agents of violence; formal and informal, institutionalized and un-institutionalized, state, and non-state agents. However, our only concern in this paper shall be the state and the state apparatus institutionalizing, legitimizing and practicing violence. Typically described in normative terms as a vital necessity of modern life, the nation-state has employed violence to accomplish questionable ends. Its apparatus is charged with committing unprecedented barbarism. Examples of disasters brought about by the nation-state are the extermination of indigenous peoples in colonized territories by â€Å"civilizing† nations, the Nazi genocidal â€Å"holocaust† of Jews, and most recently the â€Å"ethnic cleansing† in the former Yugoslavia, Ruwanda, and so on. Thus from postcolonial perspective, the nation-state and its ideology of nationalism are alleged to have become the chief source of violence and conflict since the French Revolution. In the same vein, Marx regarded the state as an instrument of violence at the command of the ruling class; but the actual power of the ruling class did not consist of, nor rely on violence. It was defined by the role the ruling class played in society, or more exactly, by its role in the process of production. B. Defining the â€Å"we† and the â€Å"other†: In this section I try exploring how identity defragments, divides and thus paves the road for violence to occur. 1. Identity and its constituents: In pre-modern societies, identity was mainly related to affiliations, both in the private and in the public space. Identity depended on the place attributed to each individual by his birth, his lineage or his group. Later on it involved the Legal recognition. However a person was not only a legal or civic entity, but also a moral being with an individual soul. That is why under the influence of postmodernism and debates over multiculturalism, the late 1980s and 1990s found historians, anthropologists, and most of all humanities scholars relying heavily on â€Å"identity† as they explored the cultural politics of race, class, ethnicity, gender, sexuality, citizenship, and other social categories. â€Å"Identity† is presently used in two linked senses, which may be termed â€Å"social† and personal†. In the former sense, an â€Å"identity† refers simply to a social category, a set of persons marked by a label and distinguished by rules deciding membership and characteristic features or attributes. In the second sense of personal identity, an identity is some distinguishing characteristic (or characteristics) that a person takes a special pride in or views as socially consequential but more-or-less unchangeable. It is the social sense of identity that would be of use in this paper; namely the national identity, that denotes the depiction of a country as a whole, encompassing its culture, traditions, language, and politics. It must be noted here that a sense of conflicting identities may result from the presence of multiple identities for the same individual, but the issue of concern here is the â€Å"inter-conflicting identities† rather than the internal conflicts related to identity. 2. The way we perceive ourselves: Since identities are necessarily the product of the society in which we live and our relationship with others, there is therefore a desire and a need to identify with a nation or group; to take up a â€Å"collective identity†, an example of which would be the â€Å"national Identity†, that is described by some as a†self-aware† ethnicity. This way, identity provides a link between individuals and the world in which they live i. e. their state. 3. The way we perceive â€Å"the other†: The individual defines himself, but he also needs â€Å"significant others† to acknowledge this definition. This is the base of the ethic of â€Å"authenticity. † Identity, however, implies definition by negation, inclusion based on exclusion for a â€Å"we† to be present, there has to be an â€Å"other† outside this â€Å"we† circle. Identity, mainly national identity in this case, has been constantly charged of being racist and exclusive, and sometimes even demonizing the other. That is why governments in boosting nationhood and asserting the Nation’s identity are, whether they recognize it or not, advocating more exclusion and hostility in perceiving the other. C. Dealing with the â€Å"other†: What gives rise to violence? Are identities really to be blamed? Or does the problem lie in their manipulation which results in violence being deployed when we deal with different identities? 1. The psychological mindset: To Krishnamurti â€Å"†¦The source of violence is the ‘me’, the ego, the self, which expresses itself in division, in trying to become or be somebody which divides itself as the ‘me’ and the ‘not me’; the ‘me’ that identifies with the family or not with the family, with the community or not with the community and so on.. † . However this doesn’t require that all human beings respond to difference in a violent manner, for it hasn’t been proven that the human nature is in itself violent, and it is believed by many that violence is bred from social interactions. An interesting idea of how violence is a societal creation can be found in the writings of Amartya Sen concerning colonialism. Sen talks about the social memory that colonialism, which is in itself an act of violence, has shaped. General psychological attitude towards the subject people often generated a strong sense of humiliation and imposition of perceived inferiority, one which the subject tries to overcome through hostility and supporting acts of violence against the humiliator. Franz Fanon also subscribes to such a view on colonialism, and sees that it is healthy to use violence to get rid of colonialism, which is again, an act of violence in itself to begin with. 2. The use of violence as a means of dealing with the other: â€Å"†¦ Violence in postcolonial discourse is thus deployed to suppress difference or negate multiple â€Å"others† not subsumed within totalities such as nation, class, gender, etc†¦Ã¢â‚¬  Everything that man has put to another man, belief, dogma, rituals, my country, your country, your god and my god, my opinion, your opinion, my ideal. All those help to divide human beings and therefore breed violence. This is due to our tendency of adopting a spaceless and timeless conception of culture, which is linked either to the identity or to the belief system of the others; a form of stereotyping if you might say. Thus Violence is embedded in the dialectic of identity and Otherness. This is something that governments not only understand, but try to make use of to achieve its interests. D. The role of language in legitimizing the use of violence by the state: 1. The manipulation of language: According to George Orwell, â€Å"Political language is designed to make lies sound truthful and murder respectable, and to give an appearance of solidity to pure wind. † Therefore those who are charged with committing violence on behalf of the state will adopt language designed to obscure from themselves or the people, the reality of what violence they do on their behalf. Generally speaking, Language is an instrument for expressing and not for concealing or preventing thought. However it is an instrument which we shape for our own purposes as well. And as Hegel puts it, when we think, we think in language against language, which implies that selective language will lead to selective ideas formed and advocated. This is why language itself, the very medium of non-violence and of mutual recognition, involves unconditional violence. This manipulation of language involves: â€Å"†¦ enhancing the power, moral superiority and credibility of the speaker(s), and discrediting dissidents, while vilifying the others, the enemy; the use of emotional appeals; and adducing seemingly irrefutable proofs of one’s beliefs and reasons†¦ By manipulating the language, the government wishes to alter the public’s way of thinking. This can be done, psychologists theorize, because the words that are available for the purpose of communicating thought tend to influence the way people think. The linguist Benjamin Lee Whorf was a firm believer in this link between thought and language, and he theorized that â€Å"different language s impose different conceptions of reality†. Habermas also pondered upon the role which language plays in masking political interests with apparently sophisticated terms. This distortion of communication and misuse of concepts, in his opinion, might be the reason that has brought about violence in the first place as a manifestation to such distorted communication. a) The reasons behind the manipulation of language: The reasons why language can and does get manipulated by the apparatus of the state when it comes to violence are many, and they vary according to the situation. But mainly because Violence absorbs power, and lessens authority when it’s used, that is why providing a justification for the use of violence and legitimizing it is important. Here, it might be useful to distinguish between â€Å"justification† and â€Å"legitimization†; (i) Providing a moral cause; Justification: We find the state using terms like â€Å"national security†, â€Å"defensive war†, â€Å"maintaing peace and security†, â€Å"spreading democracy†, etc. But the use of such terms is supported by good reasons and arguments; it is consistent and attempts to place such ideas at the core of its concerns. This way, the state is attempting to â€Å"justify† its use of violence, i. e. roves it has good reasons for using it, which is closely linked to the following reason; (ii) Avoiding opposition; Legitimization: When these moral causes succeed in convincing the public, through its appeal to fundamental values and claims, appeals to the emotions of the masses, and its reliance on ungrounded cultural prejudices and inconsistent doctrines, the state manages to â€Å"legitimizes† as well as â€Å"jus tifies† its use of violence, i. e. the state not only has good reasons why it is using violence, but it managed to convince the masses with these reasons as well. This way the monopoly of the state over the use of violence cant not to be questioned, threatened or shared by others. b) The means by which language is manipulated: (i) Dehumanization of violence: â€Å"Terrorists, Fundamentalist, Extremists, Seditionists, Rebel, Communists†¦Ã¢â‚¬  These and other terms perform the role of the â€Å"distancing of humanity†, but they also are designed for other purposes. These terms have persuasive power to allow the directors of violence to feel comfortable with the human destruction for which they are opting. It suggests that those toward whom the state directs its violence are either irrational (and thus diplomacy or persuasion are impossible) or have objectives (â€Å"the destruction of the people’s way of life†). (ii) Replacement of direct descriptors by â€Å"euphemistic equivalence†: Euphemism is an expression intended by the speaker to be less offensive, disturbing, or troubling to the listener than the word or phrase it replaces. So for instance we call it â€Å"collateral damage† when it means unintentional killing or damage; bystander deaths and injuries. But because collateral damage sounds less troubling, and more likely for the people to accept than â€Å"unintentional killing or damage†, it is used by the state to justify sometimes the results of its use of violence and what it has brought about. That is why we find government officials and politicians talking about just wars, liberation, war on terror, national security, and so forth, instead of just explicitly mentioning the truth behind their use of violence against others. c) The areas where language can be manipulated: (i) In the public sphere: The heart of the terms used in the public sphere stress ideological or political otherness, where the use of language is indirect and emotionally distancing. The state apparatus does all it can to deny that the violence of conflict is occurring, suggesting that â€Å"areas† are being secured rather than people killed, that violence is being prevented rather than initiated by its actions and that its ends are always just rather than self-serving. (ii) In the battle field: The heart of the terms used for the â€Å"enemy† on the battlefield arise primarily from the racial, ethnic or personal otherness of the opponent. There is no place for the persuasive or the justificatory on the battlefield; the situation on the battlefield is understood as follows: â€Å"kill or be killed†. The requirement of the manipulation of language at the point of conflict is therefore to reinforce hatred and distance so that violence can be pursued without real threat to the mental health of the soldier, which would be in danger if the humanity of the opponent were fully absorbed. Thus in the field, language will serve to dehumanize the other while in the public sphere the language will be designed to convince us that our violence toward others is justified. That is why the â€Å"National identity† card and related usage of language are used by the state to legitimize its actions within a delimited territory, to insure mobilization and coordination of policy. E. An assessment of the usefulness of violence: I have tried to expose how the state makes use of identity, difference and language to pursue its interests through deploying violence against â€Å"the other†. But does it follow that this process performed by the state is an evil one, or can it be a useful one with good coming out of it? In a series of lectures at the College de France in the 1970s, Michel Foucault put forward the interesting hypothesis that history is actually the history of violence. Foucault’s ideas on history indicate that we do not enjoy democratic privileges due to some divine decree: rather, they are the product of successful wars and civil struggles; the result of â€Å"successful violence†. The pioneers of Post-colonialism like Edward Said, Franz Fanon, among others, concerned themselves with the social and cultural effect of colonization. Fanon looked at violence in positive terms. His engagement with decolonizing violence was a form of a strategic response of subjugated peoples to the inhumane violence of colonial racism and imperial subjugation. Fanon was very clear in his message, the struggle for power in colonized states will be resolved only through violent struggle, because the colonized states were created and are maintained by the use of violence or the threat of violence, it is a necessity that it will take violence to reverse these power relationships. However, according to Edward Said's reading of Fanon’s â€Å"liberationist† critique, nationalism is always a tool of the hegemonic oppressor and holds no socially emancipatory potential. This leads us to the following conclusion, that violence is the mediation that enables state power to prevail, for good or for bad. It cannot be eliminated by counter-violence that simply inverts it. The state's hierarchical structure is made possible because of this institutionalized violence that privileges the hegemony of a bloc of classes over competing blocs and their alternative programs. But hegemony is always underwritten by coercion. Thus as Max Weber puts it, the state monopoly of legitimate violence would be used to defend private property and promote the overseas interests of the domestic business class. An opinion which is also shared by Marx and Engels who defines violence as the accelerator of economic development. These are not only the world of theories, but a truth backed up by evidence. This evidence can be tracked down as far as the nation-state itself wasn’t still created. However since I am interested in investigation the use of violence by the nation state, then if we look at the colonial experience, the two world wars, the cold war and the war on terror, we will know that the state did not used violence as it should have done. I will not use the term â€Å"misused†, but I would rather question the ends to which the state has deployed violence, and I will question the justifications and arguments it gave to legitimize its actions. And if the state is such a questionable agent of violence, and if already its monopoly of it has been breached by informal, outlawed or legitimate non-state actors, this means that we are in a serious need of not only questioning, but reviewing the concept of violence, its use and its agents. For this, scholars like Heba Raouf and Mary Kaldor think that there is a powerful case for questioning the state’s monopoly of â€Å"legitimate† violence, and suggest placing the use of force by the state under greater constraints, not only that, but to take over the â€Å"civilizing role† that the state has failed to achieve. F. The role of global and civil society in curbing violence: The prospects of peace are dependent upon the institutionalization of traditions of dialogue. And it is precisely here that civil society agents can play a vital role by bringing people together and invoking understandings that are common across difference. Basically, humankind has been rendered â€Å"civil† because violence was tamed. And violence was tamed because states had acquired, as Max Weber argued, a monopoly of violence; the modern state replaces violence by order and authority and firmly controlled the production and reproduction of violence. But this has been fundamentally challenged by the pervasive violence that infiltrates all corners of a globalised world; all controls and all norms that prescribe when the use of violence is permitted and for what reasons have been lifted. â€Å".. The employment of violence at any time and at any place sends a powerful message, no one agent howsoever powerful this agent may be, can control the use of violence, or penalize the perpetrator of violence. Violence has escaped all restraints, all monitors, and all notions of where the use of violence is legitimate and where it is illegitimate, where it is sanctioned and where it is not sanctioned. Today there is no recognized owner of violence, the adversary is unrecognizable, the goals are unclear, and the site where violence will be consumed is unknown†¦ † Therefore, civil societies are caught between two kinds of violence; that employed by trans-state and sub-state agents, and the violence of the state. A way out and a means to counter such violence appears to be in the development of a culture of civility. This happens when members of the civil society address the phenomenon of violence, intolerance and even hate, as the notion of civil society is based upon a peaceful world which is marked by the spirit of dialogue, negotiation, compromise, and coordination. This dialogue means recognizing the â€Å"other† in a conversation, and validating his moral standing. Thus civil society is important because the values of civil society encourage dialogue. But the limits of civil society have to be understood. And one of these limits is institutionalized violence within the state that has led to the breakdown of dialogue, thus making civility and toleration mere dreams. On a wider level, the Global Civil Society would have the mission of recapturing the power of language, regaining its â€Å"civilizing† role, providing a forum for deliberative democracy, re-rooting legitimacy in civil society, and highlighting the importance of the â€Å"politics of presence† rather than the â€Å"politics of representation†. III. Conclusion: A lot of theoretical debates and concepts could lead us to talking about violence and boil down to it, because violence is too wide a subject, too complex and debatable a concept that is intertwined and tangled in our everyday life affairs. The attempt of this paper was to try to investigate and explore the conditions that are responsible, if not single handedly, but to a great extent, for setting the conditions for violence to be practiced. I didn’t involve myself in questions related to human nature, and whether violence is something innate or socially created, I rather tried exploring it from the â€Å"we† and the â€Å"other† point of view, that can and does have both innate and social roots. With such conditions set for violence, it’s only a matter of who practices it. I picked the state as an agent of violence, and tried to highlight why and how it manipulates language when it uses violence to achieve its interests. The conclusion I reached was unfortunately the one I had in mind when I first started thinking about this topic. Violence did not disappear with the rise of the nation-state, it only took different forms, sometimes even more devastating than it used to be before its use was subordinated to the state, and it penetrated different domains and corners in our life. Different situations came to being, different language was used, different arguments and different debates, but the fact remained: violence did not disappear, it was not curbed, and the state did not â€Å"civilize† the people. That is where and why our role comes. Not that I advocate the complete incompetence of the state in achieving its â€Å"civilizing† mission, but I do believe that we, as citizens, as individuals and as human beings, should engage in this process as well, not because we are bound by a social contract to do so, but because we are part of this process, we can stop, alter, change, direct and correct its path when we feel it has gone out of its lane. Our engagement should take different forms and be on different levels. On one level and in one form it can be through monitoring the manipulation of language conducted by the state apparatus, on another one it can protesting against it when it fails in curbing the use of violence, it can be in the form or raising awareness and spreading a culture of negotiation, communication and tolerance, trying to understand one another, instead of dealing with those outside the designated â€Å"acceptable† identities, as the other, and the list can go on and on forever. That is our mission as citizens of the nation-state, and as citizens of the world. Because after all, as Spurlock concluded in his movie â€Å"where in the world is Osama Bin Laden? †, we are not so different after all, and our similarities are more than our differences. We just have to understand and tolerate both. IV. List of References: Books: * Arendt, Hannah. On Violence. New York: Harcourt, Brace & World, INC. , 1969. * Edwards, John. Language and identity. United Kingdom: Cambridge University Press, 2009. * Gaus, Gerald F. Political Concepts and Political Theories. United States: WestView Press, 2000. * Sen, Amartya. Identity and violence, the illusion of destiny. New York: W. W. Norton & Company, 2006. Books online: * Fanon, Frantz. The Wretched of the Earth. Trans. Constance Farrington. New York: Grove, 1963. http://ls. poly. edu/~jbain/socphil/socphillectures/F. Fanon. pdf (19th of May, 2010) * Krishnamurti, Jiddu. Beyond Violence. India: Krishnamurti Foundation, 2002. http://www. scribd. com/doc/6568712/Beyond-Violence-Violence-Chapter6 (19th of May, 2010) * R. P. Lorin. â€Å"History of violence† in International Encyclopedia of the Social and Bhavioral Sciences. ELscier Science ltd. , 2001. http://www. scribd. com/doc/12497335/Violence-History-Of (19th of May, 2010) Reports: * Ezzat, Heba Raouf, and Mary Klador. â€Å"Not even a tree: delegitimizing violence and the prospects for pre-emptive civility†. Global Civil Society. Reports – Online: * â€Å"World Report on Violence and Health: Summary†, World Health Organization (WHO), Geneva, 2002, p. 4, http://www. who. int/violence_injury_prevention/violence/world_report/en/summary_en. pdf (18th of May, 2010) Articles in Journals – Online: * Ashley, Larry. â€Å"The language of violence†. Peace Studies Journal (Vol. 1 Issue 1) Fall 2008. www. peacestudiesjournal. org/archive/Ashley. doc (19th of May, 2010) * Fairchild, Halford H. Frantz Fanon’s The Wretched of the Earth in Contemporary Perspective†. Journal of Black Studies (Vol. 25, No. 2) December 1994. http://www. jstor. org/pss/2784461 (19th of May, 2010) * Orwell, George. â€Å"Politics and the English language†. The journal Horizon (Vol. 13, Issue 76) (1946): 252-265. http://www. scribd. co m/doc/65590/Politics-English-language (19th of May, 2010) * Zizek, slavoj. â€Å"Language violence and non-violence†. International Journal of Zizek Studies (Vol. 2, Issue 3) http://www. scribd. com/doc/12605279/language-violnce-and-non-violence (18th of May, 2010) Online Publications: Chandhoke, Neera. Is violence constitutive of civil society?. The London school of Economics and Political Science (NGPA) Program, 13th July, 2007. http://www. lse. ac. uk/collections/NGPA/publications/WP_Violence_Civil_Society_Web. pdf (18th of May, 2010) * Fearon, James D. †What is Identity? †. Department of Political Science, Stanford University, November 3rd, 1999. http://www. stanford. edu/~jfearon/papers/iden1v2. pdf (18th of May, 2010) * Juan, E. San Jr. â€Å"Nationalism, the postcolonial state, and violence†, Center for the Humanities, Wesleyan University. http://www. leftcurve. rg/LC26WebPages/Nationalism. html (18th of May, 2010) * Manjula, B. â€Å"Identity and C ulture†. Centre for Media and Cultural Studies, http://www. scribd. com/doc/4119098/Identity-and-Culture (19th of May, 2010) * Van Dijk, Teun A. â€Å"Discourse and manipulation†, Discourse and society, Sage publications, 2006. http://das. sagepub. com/cgi/content/short/17/3/359 (19th of May, 2010) Web Sites: * Berkes, Jem, â€Å"Language as the â€Å"Ultimate Weapon† in Nineteen Eighty-Four†, May 9, 2000, http://www. sysdesign. ca/archive/berkes_1984_language. html (19th of May, 2010) * De Benoist, Alain, â€Å"On Identity†, ttp://www. scribd. com/doc/3323754/On-Identity-Alain-de-Benoist (18th of May, 2010) * â€Å"A History of Violence†, http://www. scribd. com/doc/937601/Foucault-and-Pinker-on-Violence (19th of May, 2010) * â€Å"Questions of identity: What is identity? †, the Open University, http://openlearn. open. ac. uk/mod/resource/view. php? id=176757 (18th of May, 2010) * â€Å"Questions of Identity: who am I? †, the O pen University, http://openlearn. open. ac. uk/mod/resource/view. php? id=176759 (18th of May, 2010) * http://dictionary. reference. com/browse/national+identity (20th of May, 2010) * http://jcomm. uoregon. du/~tbivins/J496/readings/LANGUAGE/euphemism_defandlist. pdf (19th of May, 2010) ——————————————– [ 1 ]. â€Å"World Report on Violence and Health: Summary†, World Health Organization (WHO), Geneva, 2002, p. 4, http://www. who. int/violence_injury_prevention/violence/world_report/en/summary_en. pdf (18th of May, 2010) [ 2 ]. ibid. [ 3 ]. Jiddu Krishnamurti, Beyond Violence (India: Krishnamurti Foundation, 2002) , pp. 3-4 http://www. scribd. com/doc/6568712/Beyond-Violence-Violence-Chapter6 (19th of May, 2010) [ 4 ]. Hannah Arendt, On Violence (New York: Harcourt, Brace & World, INC. , 1969), pp 43-46. 5 ]. E. San Juan, Jr. , â€Å"Nationalism, the postcolonial state, an d violence†, Center for the Humanities, Wesleyan University, http://www. leftcurve. org/LC26WebPages/Nationalism. html (18th of May, 2010) [ 6 ]. Hannah Arendt, ibid, p. 11, http://www. uc. edu/nationfamilystate/Authors/Hannah%20Arendt/HAOnViolence1. pdf (19th of May, 2010) [ 7 ]. Alain de Benoist, â€Å"On Identity†, pp. 9-10, http://www. scribd. com/doc/3323754/On-Identity-Alain-de-Benoist (18th of May, 2010) [ 8 ]. James D. Fearon ,†What is Identity? †, Department of Political Science, Stanford University, November 3rd, 1999, p. 4, http://www. stanford. du/~jfearon/papers/iden1v2. pdf (18th of May, 2010) [ 9 ]. http://dictionary. reference. com/browse/national+identity (20th of May, 2010) [ 10 ]. â€Å"Questions of identity: What is identity? †, the Open University, http://openlearn. open. ac. uk/mod/resource/view. php? id=176757 (18th of May, 2010) [ 11 ]. â€Å"Questions of Identity: who am I? †, the Open University, http://openlearn. open . ac. uk/mod/resource/view. php? id=176759 (18th of May, 2010) [ 12 ]. John Edwards, Language and identity, (United Kingdom: Cambridge University Press, 2009), p. 162. [ 13 ]. â€Å"Questions of Identity: who am I? †, ibid. [ 14 ]. Alain de Benosit, Ibid, p. 5. [ 15 ]. E. San Juan, Jr. , ibid. [ 16 ]. J. Krishnamurti, ibid, p. 4. [ 17 ]. Sen, Amartya, Identity and violence, the illusion of destiny (New York: W. W. Norton & Company, 2006), pp. 85, 89. [ 18 ]. Fanon, Frantz, The Wretched of the Earth, Trans. Constance Farrington (New York: Grove, 1963), http://ls. poly. edu/~jbain/socphil/socphillectures/F. Fanon. pdf (10th of May, 2010) [ 19 ]. E. San Juan, Jr. , ibid. [ 20 ]. Ibid, p. 12. [ 21 ]. Ezzat, Heba Raouf, and Mary Klador. â€Å"Not Even a Tree: Delegitimizing Violence and the Prospects for Pre-emptive Civility†, Global Civil Society, p. 24 [ 22 ]. E. San Juan, Jr. , ibid. 23 ]. George Orwell, â€Å"Politics and the English language†, The journal Horizo n, Vol. 13, Issue 76, (1946), p. 9, http://www. scribd. com/doc/65590/Politics-English-language (19th of May, 2010) [ 24 ]. Ashley, Larry, â€Å"The Language of Violence†, Peace Studies Journal, Vol. 1 Issue 1, (Fall 2008), p. 84, www. peacestudiesjournal. org/archive/Ashley. doc (19th of May, 2010) [ 25 ]. George Orwell, ibid, p. 9. [ 26 ]. slavoj Zizek, â€Å"Language violence and non-violence†, International Journal of Zizek Studies, Vol. 2, Issue 3, p. 11, http://www. scribd. com/doc/12605279/language-violnce-and-non-violence (19th of May, 2010) [ 27 ]. bid, p. 2 [ 28 ]. Teun A. Van Dijk, â€Å"Discourse and manipulation†, Discourse and society, Sage publications, 2006 ,p. 380, http://das. sagepub. com/cgi/content/short/17/3/359 (19th of May, 2010) [ 29 ]. Jem Berkes, â€Å"Language as the â€Å"Ultimate Weapon† in Nineteen Eighty-Four†, May 9, 2000, http://www. sysdesign. ca/archive/berkes_1984_language. html (19th of May, 2010) [ 30 ]. Heba R aouf Ezzat, and Mary Klador, Ibid, p. 21 [ 31 ]. Hannah Arendt, ibid, p. 46. [ 32 ]. Gerald F. Gaus, Political Concepts and Political Theories, Tulance University, (United States: WestView Press, 2000) , p. 39 [ 33 ]. ibid [ 34 ]. ttp://jcomm. uoregon. edu/~tbivins/J496/readings/LANGUAGE/euphemism_defandlist. pdf (19th of May, 2010), [ 35 ]. Ashley, Larry, ibid, p. 81. [ 36 ]. Ibid, p. 84. [ 37 ]. E. San Juan, Jr. , ibid [ 38 ]. â€Å"A History of Violence†, http://www. scribd. com/doc/937601/Foucault-and-Pinker-on-Violence (19th of May, 2010) [ 39 ]. B. Manjula, â€Å"Identity and Culture†, Centre for Media and Cultural Studies, p. 9, http://www. scribd. com/doc/4119098/Identity-and-Culture (19th of May, 2010) [ 40 ]. Halford H. Fairchild, â€Å"Frantz Fanon’s The Wretched of the Earth in Contemporary Perspective†, Journal of Black Studies, Vol. 5, No. 2 (December 1994), Sage Publications, p. 192, http://www. jstor. org/pss/2784461 (19th of May, 2010) [ 41 ]. E. San Juan, Jr. , ibid. [ 42 ]. Ibid. [ 43 ]. Hannah Arendt, Ibid, P. 9. [ 44 ]. Heba Raouf, and Mary Lakdour, Ibid, p. 21 [ 45 ]. Neera Chandhoke, â€Å"Is violence constitutive of civil society? †, The London school of Economics and Political Science (NGPA) program, 13th July, 2007, p. 39, http://www. lse. ac. uk/collections/NGPA/publications/WP_Violence_Civil_Society_Web. pdf (19th of May, 2010) [ 46 ]. ibid, p. 40 [ 47 ]. Ibid, p. 41 [ 48 ]. Ibid, pp. 42 [ 49 ]. Heba Raouf, Mary Kaldor, ibid, p. 36

Psychology and Health Problems

Jennifer Graves The multifunctional model uses different factors from different types of influences, traits and behaviors to determine health conditions according to different influences, as well as susceptibility to illness. Each factor belongs to a group such as, biological and environmental factors, as well as personality, behavior, and stress. (Envied & Rather, 2010) Each group shows the factors and the behavior that can be harmful under that group. The multifunctional model shows the relation between psychology and medicine and how behavior and environment can influence health.The multifunctional model can be used in aiding diagnosis as the factors correlate to illness and health. The multifunctional model cannot diagnose illness or specify the diversity in people's overall health as it can only aid in helping diagnose illness. When a person contracts the cold or flu, which can be reflected in the model showing which influences were involved such as environment or biological. (E nvied ; Rather, 2010) Each factor plays an important role in relating to illness such as the biological group which consists of many different factors such as a family history of illness and individual medical history.Age and gender are important factors to consider when ruling out contracting illness biologically. Environmental factors include a wide range of factors from vehicular safety, to radiation exposure which can help to diagnose cancer and ailments from radiation poisoning. Coloratura factors are an important group of factors which include; socioeconomic status, family statistics as well as prejudice and discrimination. Socioeconomic statuses as well as family status are both psychological factors that can lead to illness.Under the personality group, there are several factors that can lead to stress. Anger, depression and anxiety are all behaviors that can lead to stress which are another group of factors entirely. Stress are daily hassles and life changes that although al one, may not lead directly to illness but when combined with other factors can help in diagnosing illnesses that are caused by multiple factors. The multifunctional model is used to analyze the correlation of the interaction of different factors to aid in diagnosis.In 2012, a study was done to test ethnic disparities in children's acute asthma through parental visits. (309 White, Puerco Rican, and African American families conducted) The test was to show the ethnic disparities in asthma cases through the parent's. (Isadora-Oracles, Fieldsman, Exercises , ; Spray, 2012)The methods of the study were a multi-factorial model which utilized structural equation modeling to investigate the association of children's acute asthma illness through parental representations, socioeconomic and demographic characteristics as well as health care providers.The results provided evidence of a 45 % variance in illness representations and 30 % of the illness representations was explained for whites, 23% for African Americans, and 26% for Puerco Ricans. The model accounted for % of the variances in acute visits for African Americans and Puerco Ricans but only 19 % for whites. In conclusion, the model provided support that ethnic heterogeneity in asthma illness representations affects the outcomes of children's health. Isadora-Oracles, Fieldsman, Exercises , ; Spray, 2012) The model helped prove the theory that many influences or factors including heredity and location, contributed in the outcomes of children's health. The combination and interaction of the factors in any model can be the contributing aspect of a diagnosis before any initial medical testing has been done. Psychology has played a large role in defining stress as a major factor in migraine headaches that affects 1 in 10 Americans. Migraines are intense headaches that usually occur on one side of the head that can last several days.Migraines are not well understood and it is believed that migraines are caused by a sero tonin imbalance which causes neurotransmitters to misfire. (Envied & Rather, 2010) Other studies have shown that migraines are also linked to brain lesions and incomplete artery structure. Researchers at the Gila institute in SAA Paolo, Brazil found that children with grains are much more likely to have behavior problems such as attention issues, anxiety, and depression. Other researchers, including Emily Bates, PhD have identified a gene mutation that also increases a person's susceptibility to migraines. What Causes Migraines? , 2013) Without understanding the psychological factors that cause migraines such as stress, and hereditary behavior, it would be much more difficult to diagnose the ailment as the psychological factors are Just as much of an influence, if not more. On of the main causes of migraines, which is also a warning sign is stress and anxiety. Psychology has also helped in the treatment of headaches as well. Recognizing that stress is one of the triggers of a migrai ne, behavioral methods such as relaxation training and biofeedback training are also helpful treatments. Envied ; Rather, 2010) Understanding the role psychological factors play in illness can help diagnose and treat the illness. Coronary heart disease is another illness mentioned in the text that can also be treated by understanding the underlying psychological factors that cause or trigger the illness. The list of factors for CHAD include, age and family, psychological conditions, lifestyle factors and type a behaviors as well as negative emotions. The majorities of the factors is psychological, or have psychological implications such as lifestyle factors.

Exercise Intervention Anxiety Disorder Health And Social Care Essay

Background: The wellness benefits of exercising are good documented and these effects could assist people with anxiousness upset, affectional and temper upset, and substances abuse. Mental upsets are major public wellness significance. It has been claimed that vigorous physical activity has positive effects on mental wellness in both clinical and nonclinical populations. This paper reviews the grounds for this claim and provides recommendations for future surveies. Aims: To find the mental wellness effects of exercising for people with anxiousness upset, affectional and temper upset, and substances use upset. Search Scheme: Clinical tests on anxiousness upset, affectional and temper upset, and substances use upset ( August 2010 ) were searched based on Cochraine, MEDLINE, PsycINFO, PsycheArticles, Sport Discuss, and PubMed database. Mentions from relevant documents were besides inspected. Choice Standards: All randomized controlled tests comparing any intercession where physical activity or exercising was considered to be the chief or active ingredient with standard attention or other interventions for people with anxiousness upset, affectional and temper upset, and substances use upset. Data Collection & A ; Analysis: Citations and abstract were inspected and the quality is assessed, and the informations were extracted. Main consequence: Ten randomised clinical tests met the inclusion standards. Tests assessed the effects of exercising on physical and mental wellness for affective/mood and anxiousness upset, besides the ingestion alteration on illicit drugs and intoxicant. Overall figure go forthing the tests were & lt ; 50 % . Most tests use exercising as accessory intervention to standard attention and found important ( p & lt ; 0.05 ) consequence of exercising towards better mental province and habit-forming behaviour. Exercise were found to better physical fittingness ( VO2 max = 0.48 mlO2/min ) . There is no important consequence of exercising activity and strength in anxiousness upset but important for depression and substance usage upset ( DASS Cohen ‘s vitamin D = 0.82, Depression: d= 0.57, Anxiety d= 0.92, Stress d= 0.76 ; PDA & gt ; 60 % ) . Exercise consequence is higher than standard attention entirely or accessory intervention with speculation. Exercise dose differs for underlying fitness degree, p hysical well-being, and age. Green environment act as accelerator while smoking behavior block the fittingness result. Background There are about 450 million people suffered from mental and behavioural upsets worldwide. One individual in four will develop one or more of these upsets during their life-time [ 1 ] . Mental upsets contribute to about 11 % of 1996 disease load worldwide and it is predicted that it will increase up to 15 % in 2020 [ 2 ] . By looking at local context, about half of Australian population experience mental unwellness at some point of their life-time [ 3 ] , which contribute 13.3 % of the entire state load of disease and hurt in 2003 [ 4 ] . A good mental wellness enable single to manage daily events and obstructions, work on their ends, and map efficaciously in society. Minor perturbations in mental wellness could with detain early intercession will non merely a suffered to the person but besides a load to their households and society well. The economic and personal costs of mental unwellness are besides the major concerned in societal and public wellness. Exercise was believed to heighten person ‘s ability to get by with and pull off their mental upset apart from its good documented physical wellness benefit. Improved quality of life is peculiarly of import for persons with terrible and digesting mental wellness jobs as exercising may relieve depression, low self-pride and societal backdown. A Mental upset is normally determined through clinical diagnosings utilizing the ICD10 or DSM-IV standards. In Australia, anxiousness upset, affectional and temper upset and substances maltreatment are the chief mental upset in this state [ 3 ] therefore will be used in this reappraisal. Description of the status Anxiety Disorder Anxiety upsets are a group of unwellnesss characterized by relentless feelings of high anxiousness, utmost uncomfortableness and tenseness which will significantly interferes with their day-to-day life. Its frequently come out of the blue and presented with intense physical symptoms such as shortness of breath, palpitations, sudating, trembling, feelings of choking, sickness, abdominal hurt, giddiness, pins and acerate leafs, feelings of losing control and/or feelings of impending day of reckoning [ 4 ] . Anxiety upsets besides affect the manner a individual thinks, feels, and behaves. There is different figure of anxiousness upsets which include panic upset, agoraphobia, societal phobic disorder, generalized anxiousness upset, obsessive-compulsive upset, and post-traumatic emphasis upset, which most frequently begin in early maturity and common among adult females than work forces [ 5, 17 ] . It is reported that lifetime prevalence of entire anxiousness upset was 10.6 % – 16. 6 % [ 23 ] . Affectional Disorder Affectional upset characterized by dramatic alterations or extremes of temper which include frenzied or depressive episodes, and frequently combinations of the two. They may or may non hold psychotic symptoms such as psychotic beliefs, hallucinations, or other loss of contact with world [ 9 ] . This upset could be categorized into depression, dysthymic depression, passion, hypomania, and bipolar affectional upset [ 5 ] . For lifetime prevalence, the corresponding pooled incidence rates were 6.7 per 100, 3.6 per 100, and 0.9 per 100 for several major depressive upset ( MDD ) dysthymic depression upset and bipolar I disorder classs [ 16 ] . Substance usage upset Substance usage upset refers to mental and behavioural upset ensuing from psychotropic substance usage such as intoxicant, opoids, others stimulations, psychedelic drugs, baccy and volatile upsets [ 5 ] . The focal point of this paper will look at the survey on intoxicant and illicit drugs. In the short term, the person may comprehend these effects as rather desirable nevertheless, prolonged and heavy use may ensue in physical injury, dependence, and backdown jobs and long term psychological harm or societal injury. This will leads to poisoning, harmful usage, dependance, and psychotic upsets [ 5 ] . Harmful usage is diagnosed when harm has been caused to physical and mental wellness. Dependence syndrome involve strong desire to take substance and trouble in control the usage, physical backdown, tolerance, disregard of alternate pleasance and involvement, and relentless usage despite injury to self and others. Indicate prevalence of intoxicant usage upset has been estimated to be abo ut 1.7 % globally, which higher rate among work forces 2.8 % to adult females 0.5 % [ 18 ] . While, the load attributable to illicit drugs was estimated at 0.4 % of entire disease load, and economic cost of this harmful drugs dependants and usage in the United State has been estimated to be USD98 billion [ 22 ] . Exercise and mental wellness There is no individual mechanism has yet been found to adequately explicate the diverse scope of mental wellness effects possible through physical activity engagement. The plausible mechanisms for psychological alteration through physical activity and exercising autumn into one of three wide positions as explained by Mutrie ( 2003 ) where there is biochemical alterations such as increased degrees of neurotransmitters ; physiological alterations such as improved thermo-genesis, musculus and cardiovascular map and, suggested psychological alterations such as societal support, sense of liberty, improved perceptual experiences of competency, enhanced organic structure image, self-efficacy and distraction. Important of reappraisal There is a turning acknowledgment that physical activity can heighten mental wellness ( Faulkner 2005 ) . Regardless by this fact, there is still limited grounds to propose the effects of exercising on anxiousness upset, affectional and temper upset, and substances abuse reported in the population characterized by these mental unwellnesss. The intent of this reappraisal is to concentrate specifically on methodologically strict tests in updating current consensus refering the possible function of exercising in bettering the mental wellness of persons with anxiousness upset, affectional and temper upset, and substances use upset. Aim To find the mental wellness effects of exercising programmes for people with anxiousness upset, affectional and temper upset, and substances use upset, and factors that enhance the consequence. Method Types of participants Clinically diagnosed grownup ( aged 17 and supra ) with diagnosed anxiousness upset, affectional and temper upset, and substances abuse utilizing any standards, with any length of unwellness and in any intervention scene. Types of intercessions Physical activity or exercising will be the chief or active elements intercession studied in this reappraisal. As a consequence of most clinical topics is under intervention, intercession in concurrence with others will be considered every bit good. Only intercessions which address mental wellness result of exercising, its dose, and factors attribute to effectiveness will be included. Others exercise survey that potentially discussed the result of heightening physical exercising intercession on mental wellness position will besides will be included for prospective reappraisal. Types of result steps Results were groups harmonizing to appraisals of mental and physical wellness, and were grouped by different upsets, factors attribute to effectiveness, and dose exposure result. The primary result will be mental province mark. Search methods for designation of surveies Search is restricted to English literature will be used as more clip is needed for paper interlingual rendition. Electronic hunts The MEDLINE, PsychInfo, PsychArticles, PubMed, Cochrane, SportDiscuss, SAGE, Springerlink, and JSTOR articles and diary databases ( August 2010 ) were searched utilizing the phrase: [ ( physical* and ( therap* or intercession ) ) within the same field of rubric, abstract or index term Fieldss ) or ( ( fitness* or sport* or gym* or exercis* or * danc* ) in rubric, abstract and index Fieldss Reference ) or ( *exercise* or danc* or physical act* in intercessions field in Study ) ] and besides different phrases for upset studied is added in term, mention and survey field: anxiousness upset ( panic disorder*or agoraphobi*or societal phobi* or generalized anxiousness disorde* or obsessive-compulsive disorde*or post-traumatic emphasis disorde* ) , temper or affectional upset ( depressio*or dysthymi*or mani*or hypomani*or bipolar affectional disorde* ) , and substance usage upset ( alcoho*or cocain*or heroi*or ampletamin* or illicit dru* ) . Data aggregation and analysis In the choice procedure, abstracts of research documents were independently assessed by the hunts for relevancy. When abstract was ill-defined and dissensions occurred, the full study is required and the appraisal procedure repeated. With single-minded dissension, information is extracted from each survey and even from unpublished beginning for the intent of this reappraisal. Surveies are so independently assessed for its methodological quality base on sequence coevals ; allotment privacy ; blinding ; uncomplete result informations ; selective coverage of the consequences ; and any other prejudices identified. The criterion Risk Ratio and Odd ratios at 95 % assurance interval ( CI ) will be used as reading of intervention consequence. As a consequence of uninterrupted informations result in mental wellness tests are frequently non usually distributed, standards for inclusion is used where the standard divergences and agencies for the end point steps on evaluation graduated tables is obtained and the standard divergence ( SD ) , when multiplied by 2 had to be less than the average [ 19 ] . Even though some grade of loss to follow up informations must lose credibleness [ 19 ] , all test in the chief analysis will be included all. Merely survey with result of more than 50 % engagement will be interpreted. Consequence Consequences of the hunt There are about 264 electronics studies inspected and of these, 254 surveies were excluded on the footing of their abstracts. Ten randomized controlled tests ( Carta 2008 ; Jerome 2008 ; Oeland 2010 ; Doyne 1987 ; Kenzor 2008 ; Murphy 1986 ; Sinyor 1982 ; Merom 2007 ; Ng 2007 ; and Brown 2010 ) were included in this reappraisal. Extra 6 surveies ( Mackay 2009 ; Jokela 2010 ; van Hauvelen 2006 ; Perrino 2009 ; Brown 2005 ; and Tart 2010 ) were included for prospective position on exercising effectivity factors that could be used for execution of survey. Included surveies We included ten randomized controlled tests ( Carta 2008 ; Jerome 2008 ; Oeland 2010 ; Doyne 1987 ; Kenzor 2008 ; Murphy 1986 ; Sinyor 1982 ; Merom 2007 ; Ng 2007 ; and Brown 2010 ) . All surveies have been published since 1982 which illustrates turning attending to the function of exercising as a signifier of accessory therapy for the focussed mental unwellnesss. One survey ( Merom 2007 ) investigated the effects of an exercising programme on anxiousness upset where brisk walking exercising and others exercisings were implemented. The 8 -10 hebdomads plan lengths, with exercising dosage of & gt ; 30 proceedingss continuance, done five times per hebdomad have shown a singular lessening of anxiousness among patients in the intercession group. Compare with others mental illness surveies ; there are legion surveies on affectional and temper upset. Reviewed surveies shows that exercising does work to cut down depression and anxiousness in bipolar patients with merely one hr per hebdomad of simple group brisk walk exercising for 8 months lengths ( Carta 2008 ) ; and for major depression patient, the positive result were observed after 150 proceedingss per hebdomad group walking for 8 hebdomad length plan. Greater entire clip exposure will give better important result for bipolar patient ( Ng, 2007 ) and the badness of affective/mood psychiatric job does non act upon the exercising result ( Jerome, 2008 ) . Oeland et Al ( 2010 ) have demonstrate that, increased in physical activity will enormously leads towards better organic structure physiology alterations among these patient. Their depression degree were found to hold farther lessening with high degree strength exercising comparison to low denseness exercising at equality d osage ( 4 times per hebdomad with 60 proceedingss continuance ) of exposure ( Doyne 1987 ) . The chief result measured for Drugs and Alcohol usage upset is the per centum twenty-four hours abstention ( PDA ) . Structured group exercising were found leads towards better PDA result as accessory therapy for drugs nuts and alcoholic patients ( Murphy 1986 ; Sinyor 1982 ; Brown 2010 ) at the lower limit of 8 hebdomads intercession ( Murphy, 1986 ) to 12 months intercession ( Sinyor 1982 ) . The effectual dosage reported in these surveies is 20-70 proceedingss exercise modus operandi for the least one time a hebdomad. Unstructured exercising has demonstrated lower result in Kendzor ( 2008 ) and Sinyor ( 1982 ) surveies, verified by their several intercession group and control group result. 1. Methods: All tests were randomized. The continuance of the tests ranged between 8 hebdomads ( Murphy 1986 ) and 24 months ( Ng 2007 ) . 2. Participants: All tests included people diagnosed with anxiousness upsets, affectional or temper upsets, and intoxicant or drugs use upset utilizing DSM-IV standards ( Carta 2008 ; Jerome 2008 ; Oeland 2010 ; Doyne 1987 ; Kenzor 2008 ; Murphy 1986 ; Sinyor 1982 ; Merom 2007 ; Ng 2007 ; and Brown 2010 ) . Merely one survey does non utilize in- or outpatients ( Murphy 2007 ) . Participants ranged in age from 18 to 80 old ages. 3. Setting: Three surveies were conducted in community Centre ( Kendzor 2008 ; Murphy 1986 ; Sinyor 1982 ) , one offered in the university ( Doyne 1987 ) , and the remainder is offered in and outpatient services. 4. Study Size: The smallest sample size is 16 participants ( Brown 2010 ) and the largest figure of participants in sample is 620 people ( Kendzor 2008 ) . 5. Interventions: All survey utilizing exercising as their chief activity used to mensurate the result. The experimental conditions identified in each of the included surveies differed in exercising continuance and strength. The exercising activity strength are from a simple walking to high strength supervised structured aerophilic exercising. Most selected surveies implement consistent continuance of exercising 20-60 proceedingss five times per twenty-four hours for the least 8 hebdomads. Merely good structured supervised intercession implements increase strength ( Sinyor 1982 ; Brown 2010 ) . All exercising programmes were in add-on to participant ‘s usual attention except intercession in Murphy, Pagano and Marlat ( 1986 ) survey. 6. Control intercessions: Standard attention: Participants continued with their usual intervention in Carta 2008, and add-on with Group Cognitive behaviour therapy and merely instruction benefit of exercising for Merom 2007, Oeland 2010, Doyne 1987, Kendzor 2008, Sinyor 1982 and Brown 2010. There are two control groups in Murphy, Pagano & A ; Mariat ( 1986 ) survey which one group in speculation intercession while the others were non in either exercising or speculation. These participants were university pupil non with any intervention for inordinate intoxicant consumption. Merely Ng 2007 does non implement control in their intercession. 7. Results: Depression Anxiety Stress Scale ( DASS-21 ) is a 21 point self study questionnaire designed to mensurate the badness of a scope of symptoms common to both Depression and Anxiety. Each point is scored from 0 ( did non use to me at all over the last hebdomad ) to 3 ( applied to me really much or most of the clip over the past hebdomad ) . Merom 2007 and Ng 2007 used this graduated table. World Health Organization Quality of Life BREF Version ( WHOQOL-BREF ) is scale to measure physical wellness, psychological, societal dealingss and the environment on a five-point graduated table where 1 = hapless QofL and 5 = good QofL. Carta 2008 and Oeland 2010 usage this graduated table. The Clinical Global Impression – Badness graduated table ( CGI-S ) is a 7-point graduated table that requires the clinician to rate the badness of the patient ‘s unwellness at the clip of appraisal, comparative to the clinician ‘s past experience with patients who have the same diagnosing. Considering entire clinical experience, a patient is assessed on badness of mental unwellness at the clip of evaluation 1=normal, non at all ailment ; 2, boundary line mentally badly ; 3, mildly ill ; 4, reasonably sick ; 5, markedly ill ; 6, badly sick ; or 7, highly ill. Ng 2007 used this graduated table. The Clinical Global Impression – Improvement graduated table ( CGI-I ) is a 7 point graduated table that requires theA clinicianA to measure how much the patient ‘s unwellness has improved or worsened comparative to a baseline province at the beginning of the intercession. Rated as: 1, really much improved ; 2, much improved ; 3, minimally improved ; 4, no alteration ; 5, minimally worse ; 6, much worse ; or 7, really much worse. Ng 2007 used this graduated table. The Repeatable Battery for the Assessment of Neuropsychological Status ( RBANS ) is a screening battery designed to mensurate attending and treating velocity, expressive linguistic communication, visual-spatial and constructional abilities, and immediate and delayed memory.A Jerome 2008 used this measuring for to records schizophrenic patient activity. Symptoms Checklist-90 ( SCL-90 ) is used as a screening step of general psychiatric symptomatology. It includes dimensions mensurating somatization, obsessive-compulsive, depression, anxiousness, phobic anxiousness, ill will, interpersonal sensitiveness, paranoid ideation, and psychoticism. This was used by Jerome 2008 Center for Epidemiologic Studies depressive graduated table ( CES-D ) is a short self-report graduated table designed to mensurate depressive symptomatology in the general population. The points of the graduated table are symptoms associated with depression which have been used in antecedently validated longer scales.A It was found to hold really high internal consistence and equal test- retest repeatability. Cogency was established by forms of correlativities with other self-report steps, by correlativities with clinical evaluations of depression, and by relationships with other variables which support its concept cogency. This was used by Jerome 2008. Beck Depression InventoryA ( BDI ) is a 21-questionA multiple-choice self-report stock list, used for mensurating the badness ofA depression from a psychodynamicA position. In its questionnaire is designed for persons aged 13 and over and composed of points associating to symptoms of depression such as hopelessness and crossness, knowledges such as guilt or feelings of being punished, every bit good as physical symptoms such as weariness, A weight loss, and deficiency of involvement in sex. Used by Doyne 1987 and Kendzor 2008 Figure1: Methodological quality sum-up: reappraisal writers ‘ judgements about each methodological quality point for each included survey. Adequate Sequence Generation Allocation Concealment Blinding? Incomplete Outcome informations addressed Free of Selective Reporting Free of Others Bias Merom et Al 2007+++?+–Carta et Al 2008+++++–Ng et Al 2007+–+–Jerome et Al 2008+++–+–Oeland et Al 2010++++++Doyne et Al 1987+++++–Kendzor et Al 2008++––Murphy et Al 1986+++++–Sinyor et Al 1982+++–+–Brown et al 2010++?–+–Hazard of prejudice in included surveies Allotment: All survey reported as randomized. Blinding: None of the surveies were double-blinded. The reported consequences may overstate estimations of intervention consequence and None of the surveies reported any trial of blinding Incomplete result informations: Most of the surveies have withdrawal from the sample population as the highest reported were in Sinyor ( 1982 ) survey which about 60 % remains in the survey, which were due to self backdown from being participant after undergone first stage of intervention. Selective coverage: Most analyze describe the mean and standard divergence. Others beginning of prejudice: most of the survey have inclination of choice prejudice, measuring prejudice and mistake due to consequence of confusing particularly consequence of group therapy and regular undergone intervention. Discussion Ten surveies were included in this reappraisal. Overall, these surveies showed that exercising therapy can hold an impact on mental wellness results like mental province and general operation with no inauspicious effects. There are assorted surveies looking at the impact of exercising towards anxiousness in non-clinical samples utilizing DASS and SCL-90 inquiries tools, which were excluded for reappraisals apart from the ground of its non-clinical test survey design. Compare to usual intervention entirely and GCBT, prolonged and frequent exercising conducted in group for at least 8 hebdomads were significantly effectual in cut down anxiousness, depression and emphasis among patients diagnosed with generalised anxiousness upset, panic upset, and societal phobic disorder. Similar consequence was observed for bipolar upset and major depression in add-on to their usual intervention, irrespective of the psychiatric status badness and exercising strength ( Jerome 2008 ) . Clinical tests have shown high twenty-four hours abstention from drugs and intoxicant best occurs in good structured, high strength group exercising among alcoholic and drugs addict, in add-on to their usual intervention for the job. Kendzor 2008 survey has demonstrated there was no consequence of single low denseness physical activity towards cut downing the heavy imbibing wont. We could reason that, the minimal effectual dosage for exercising to mental position is 40-60 proceedingss session, repeated 3-5 times per hebdomad for uninterrupted 8 hebdomads continuance. This dose plants for low endurance brisk walking exercising with a proper warming up session. Increases in exercising strength will give better physical fittingness, and ideal weight direction. Type of exercising, its strength, and dosage is modified base on underlying fitness degree and age ( Jerome 2008 ; Jokela 2010 ; van Hauvelen 2006 ; Perrino 2009 ) . Others factors that could impact exercising effectivity is the exercising environment. Mackay & A ; Neill 2009 survey shows that there is important relationship between anxiousness alterations and green environment. Exercise strength works for depression ( Brown 2005 ; Jerome 2005 ) and substance usage upset ( Sinyor 1982 ; Brown 2010 ) but non for anxiousness ( Mackay & A ; Neill 2009 ) . It is found that smoking behaviour will detain exercising fittingness consequence ( Tart 2010 ) . AUTHOR ‘S Decision Deduction of pattern Peoples with mental unwellness The consequences of this reappraisal indicate that there are assorted benefits of exercising to persons with anxiousness upset, temper and affectional upset, and substance usage upset, which can better constituents of mental wellness by take parting in structured group exercising. Limited figure of surveies on proper strength and dosage of exercising towards the betterment of mental wellness for the different population group and underlying psychiatric jobs has cause troubles for medical practician to come out with clear counsel to the patient. Physician, physical therapist, professional physical trainers, and wellness pedagogue should be consulted for better support and advice towards implementing exercising as intervention intercession. It is clear from this survey that, exercising plants as accessory therapy for identified psychological jobs and high strength exercising work for substance maltreater and depression patient. The best consequence of exercising is that it conducted in group and being supervised. Patient with anxiousness does responds to high strength exercising but the consequence is non much different comparison to low strength exercising. Current guidelines for lifestyle activity and exercising appear do non truly work for the justified mental upsets. Therefore, roll uping 40-60 proceedingss of proper physical activity on most or all yearss of the hebdomad is a good guideline. This should be continued for lower limit of 8 hebdomads for a better mental position result. Cessation of smoke will further guarantee better wellness benefit. For physician, wellness pedagogue, physical therapist and professional physical trainers Regular exercising is known for its physical, mental, and societal benefits. It is a multidimensional attack that requires physician, wellness pedagogue, physical therapist and professional physical trainers to guarantee patients to go and remaining active for its physical and psychological benefit. Proper information guidelines to patients are indispensable in the long tally. Health practicians should besides be equipped with this latest information and every bit good stress on the safety of intercession to avoid negative consequence of exercising particularly muscle hurt if non decently done. Side consequence of medicine and structural barrier for intercession ( socio economic position, substructure ) every bit good as underlying medical status should besides be considered before recommend this intercession to the patients. In others word, exercising intercession is personalized to accommodate single state of affairs. For policy Structural barrier may restrict patient engagement into exercising intercession in mental upset intervention. It is shown from the surveies that patients with mental wellness have better opportunity to better their morbidity when adhere into exercising intercession as accessory intervention for their implicit in psychological jobs. Proper guidelines for wellness practicians and patients are required for better communicating to present the information for both. Multidisciplinary attack should be emphasized in this patterns which could profound positive impact on patients wellness and well-being. More clip is required to present and explicate this message to patient as the plan is personalized to suit single implicit in societal and physical well-being. Policymakers should see the execution of this multidisciplinary programmes approach within their several intervention installations. They should besides see to supply better exercising installations in the community therefore every bit good promotes green environment and the constitution of good structured community exercising group plan for a long term benefit. There is opportunities that uninterrupted exercising plan could be used as bar of acquired mental wellness jobs due to life-style alterations. More grounds on this is required and with such grounds support, cost benefit or cost effectual analysis of preventative exercising intercession in mental wellness could be established. In long-standing, this could be helpful in cut downing pharmaceutical cost for mental wellness in a state. Deduction for research General There are assorted established measuring used in describing mental wellness result therefore cause troubles to compare the survey consequences. It is recommended that in research pattern for mental wellness result, the measuring should be standardized. Specific It is of import in future for us to hold a clear define continuance, frequence and strength of exercising plan for each mental wellness upset ; sing the implicit in medical and physiological well-being of single. Survey on the alterations of fittingness degree due to the intercession is increasingly in patterns, and in any future research it should be reported in the record. Mental wellness is a complex subject where there is no clear cut point of disease and ever presented with a comorbid status of either other mental upset or chronic diseases. This should every bit good to be considered in future research particularly in intercession survey. It is besides a challenge in the research of this country to guarantee the determination is free from cofounding consequence of biological and societal diverseness in the complex planetary society. In the terminal, with the constitution of complete survey in mental wellness country could lend a better theoretical background to explicate the mec hanism of this variegation. This will assist every bit good towards low cost of intervention in mental wellness upset in the hereafter. Mentions 1. World Health Organization ( 2005 ) . Promoting Mental Health: Concepts, Emerging Evidence, Practice. Geneva: WHO Press. 2. Commonwealth Department of Health and Aged Care 2000, Promotion, Prevention and Early Intervention for Mental Health: A Monograph. Canberra: Mental Health and Special Programs Branch, Commonwealth Department of Health and Aged Care. 3. Australian Bureau of Statistics ( 2007 ) . National Survey of Mental Health and Wellbeing: Summary of Results. Canberra: ABS. 4. Australian Institute of Health and Welfare ( 2006 ) . Australia ‘s Health 2006. AIHW. Canberra: AIHW. 5. Australian Bureau of Statistic ( 2008 ) . National Survey of Mental Health and Wellbeing: Summary of Results. Canberra: ABS. 6. Jerome G.J, Young D.R, Dalcin A et.al ( 2009 ) . Physical Activity Levels of Persons with Mental Illness Attending Psychiatric Rehabilitation Programs. Schizophrenia Research. 2009 ; 108 ; 252-257 7. Tart C.D, Leyro T.M, Ritcher A, Zvolensky M.J, Rosenfield D, Smith J.A.J ( 2010 ) . Negative Affect as a Mediator of the Relationship between Vigorous-Intensity, Exercise and Smoking. Addictive Behaviors. 2010 ( 35 ) ; 580-585 8. Mackay G.J, Neill J.T ( 2010 ) . The Effect of â€Å" Green Exercise † On State Anxiety and The Role of Exercise Duration, Intensity, and Greenness: A Quasi-Experimental Study. Psychology of Sport and Exercise. 2010 ; 11 ; 238-245 9. Perrino T, Mason C.A, Brown S.C, Szapocznik J ( 2009 ) . The Relationship Between Depressive Symptoms And Walking Among Latino Older Adults: A Longitudinal, Cross-Lagged Panel Analysis. Aging & A ; Mental Health, 14: 2, 211 – 219 10. Doyne, E. J. , Ossip-Klein, D. J. , Bowman, E. D. , Osborn, K. M. , McDougall-Wilson, I. B. , & A ; Neimayer, R. A. ( 1987 ) . Runing Versus Weight Lifting In the Treatment of Depression. Journal of Consulting and Clinical Psychology, 55, 748-754. 11. France, C. , Lee, C. , & A ; Powers, J. ( 2004 ) . Correlates of Depressive Symptoms in A Representative Sample Of Young Australian Women. Australian Psychologist, 39, 228-237. 13. Bryan A, Hutchison K.E, Seals D.R, & A ; Allen D.L ( 2007 ) . A Transdisciplinary Model Integrating Genetic, Physiological, and Psychological Correlates of Voluntary Exercise. Health Psychology, 26, ( 1 ) , 30-39 14. Brown W.J, Ford J.H, Burton N.W, Marshall A.L, Dobson A.J ( 2005 ) . Prospective Study of Physical Activity and Depressive Symptoms in Middle-Aged Women. American Journal of Preventive Medicine, 2005 ; 29 ( 4 ) :265-272 15. Somers JM, Goldner EM, Waraich P, Hsu L ( 2006 ) Prevalence and Incidence Studies of Anxiety Disorders: A Systematic Review of the Literature. Can J Psychiatry, 51:100-113 16. Waraich P, A Goldner EM, A Somers JM, A Hsu L ( 2005 ) Prevalence and Incidence Studies of Mood Disorders: A Systematic Review Of The Literature. Can J Psychiatry. 50 ( 9 ) :569-70. 17. Mutrie N, Faulkner G. ( 2003 ) Physical Activity and Mental Health. In: Everett T, Donaghy M, Fever S editor ( s ) . Physiotherapy and Occupational Therapy in Mental Health: An Evidence Based Approach. London: Routledge,82-97. 18. Faulkner G, Taylor AH. Exercise, Health and Mental Health: Emerging Relationships between Physical Activity and Psychological Well-Being. 1st Edition. London: Routledge, 2005. 19. Altman DG, Bland JM. Detecting Lopsidedness from Drumhead Information. BMJ 1996 ; 313:1200. 20. Van Heuvelen MJ, Hochstenbach JB, Brouwer WH, de Greef MH, Scherder E ( 2006 ) Psychological and Physical Activity Training for Older Persons: Who Does Not Attend? Gerontology. 52, 6, 366-75 21. Carta MG, Hardoy MC, Pilu A, Sorba M, Floris AL, Mannu FA, Baum A, Cappai A, Velluti C, Salvi M ( 2008 ) Bettering Physical Quality Of Life With Group Physical Activity In The Adjunctive Treatment Of Major Depressive DisorderA , Clinical Practice and Epidemiology in Mental Health. 4 22. Murphy TJ, Pagano RR, Marlatt GA ( 1986 ) Lifestyle Modification With Heavy Alcohol Drinkers: Effectss Of Aerobic Exercise And Meditation. Addictive Behaviors. 11, 2, 175-86 23. Merom D, Phongsavan P, Wagner R, Chey T, Marnane C, Steel Z, Silove D, Bauman A ( 2007 ) Promoting Walking As An Adjunct Intervention To Group Cognitive Behavioral Therapy For Anxiety Disorders: A Pilot Group Randomized Trial. Journal of Anxiety Disorders 22 ; 959-968 24. Ng F, Dodd S, Berk M ( 2007 ) . The Effects of Physical Activity in the Acute Treatment of Bipolar Disorder: A Pilot Study. Journal of Affective Disorders.101 ; 259-262 25. Oeland AM, Laessoe U, Olesen AV, Jorgensen P ( 2010 ) Impact Of Exercise On Patients With Depression And Anxiety. Nord J Psychiatry. 64:210-217. 26. Kendzor DE, Dubbert PM, Olivier J, Businelle MS, Grothe KB ( 2008 ) The Influence Of Physical Activity On Alcohol Consumption Among Heavy Drinkers Participating In An Alcohol Treatment Intervention. Addictive Behaviors. 33 ; 1337-1343 27. Sinyor D, Brown T, Rostant L, Seraganian P ( 1982 ) The Role of a Physical Fitness Program in the Treatment of Alcoholism. Journal of Studies on Alcohol. 43 ; 3. 28. Brown RA, Abrantes AM, Read JP, Marcus BH, Jakicic J, Strong DR, Oakley JR, Ramsey SE, Kahler CW, Stuart GL, Dubreuil ME, Gordon AA ( 2010 ) A Pilot Study Of Aerobic Exercise As An Adjunctive Treatment For Drug Dependence. Mental Health and Physical Activity. 3 ; 27-34 29. 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Managing Change in Organisations

Master of Business Administration Assignment Programme Title: University of Wales MBA (Project Management) Student Full Name: Raji Shakirudeen Damilare Student STU number: STU32417 Student Email Address: [email  protected] com Module Name: Managing Change in Organisations Word Count: 4273 words Submission Deadline: 16 July, 2012 TABLE OF CONTENTS CHAPTERPAGE CHAPTERS CHAPTER 1 – TASK 1 3 – 5 * Introduction3 * Nature and Scope of Change3 * Major Drivers of Change4 CHAPTER 2 – TASK 26 – 10 * Key Issues and Challenges6 * Action plan 9 CHAPTER 3 – TASK 311 – 14 * Change implementation 11CHAPTER 4 – Task 415 – 16 * Change success 15 * Conclusion 16 REFERENCES 17 CHAPTER 1 TASK 1 1. 00INTRODUCTION Background: Operational wastes come with a lot of cost and it is generated in many forms within an operational system. The intention of any profit making organisation is to maximize customer’s values and yet minimize the waste. Aim and Structure: The assignment will identify areas that will be compelled by the Total performance management TPM as an improvement to the existing system. It will analyse the key contents and benefits of TPM implementation.It does also seek to outline the scope of the change, dealing with key issues and providing actions plans using relevant models. The assignment will evaluate the change models application during the implementation phase, measure in milestones the change success and provide adequate feedback on success recorded. 1. 10NATURE AND SCOPE OF CHANGE Meeting production targets will not be enough anymore to judge production performance if records of customer complaints, rework or defects, overproduction, over processing, delayed inventory, human and equipment breakdowns, administrative delays caused by the bureaucratic setup and low team spirit.Total performance management TPM is an effective performance pillar with nine key components that is designed to completely re-eng ineer the system, integrate functions and take functional expertise into the value creation process. In particular, it is focused on supporting frontline personnel and frontline leaders to eliminate operational waste that will guarantee the optimization of all manufacturing and production processes. The TPM pillar descriptors to be used are: 1. Autonomous Maintenance: This pillar aims to improve equipment reliability through equipment care. . Planned Maintenance: This is a step by step process for improving facility maintenance. 3. Education and Training: This pillar enhances focused knowledge and capability building. 4. Focused Improvement: This pillar provides a structured method to identify and prevent problems. 5. Early Management: This pillar is directed towards the development, design and implementation of new technology and strategy that will cope with the future. 6. Quality Maintenance: This pillar aims to create a system incapable of producing quality defects. . Office: Thi s pillar focuses on ensuring LEAN and error free business processes. 8. Safety Health Environment: This pillar aims to ensure elimination of unsafe behaviours and conditions. 9. LEAN Factory: This pillar focuses on LEAN Thinking specifically applied to logistics management. NCE Introduction (2009, pg 8) 1. 20MAJOR DRIVERS OF CHANGE Key drivers of change are listed and described as follows: Improved Production performance: Production performance is greatly affected by incessant machine and human breakdown.It will be necessary to implement a comprehensive shift management programme and strategic maintenance management system to improve the system. Re-engineered Inventory management: Factory inventory tracking system has been poorly managed, thereby impacting on consumables and spare parts management. Maintenance management system is undermined or sometimes ignored as a result of poor inventory control. Inventory management needs to be re-structured to speed up the existing system proc esses, by providing an effective system application tracking software that will eliminate the threat of delay and low productivity.Optimizing logistical management: Raw materials stock management continues to be affected by late deliveries and poor stock management system. Production plans are disrupted, production volumes are not met and consumers are faced with products scarcity. Early management is required and implementation of a comprehensive system application tracking software that will re-structure the logistical management system to cope with increasing activities. Minimised operational cost: Defected products are separated during production and routine quality checks.Products are also return from markets for quality reasons, thereby resulting to rework and reprocessing which will increase the operational cost of producing a product more than ones. Total quality management strategy will be required at the shop floor. Customer delight: Series of customer complaints have been recorded on products defect, short counting, late delivery and products scarcity. Scarcity provides the advantage to competitors to fill the vacuum created by our ineffectiveness and poor operational management. Market growth:Market projection have shown a steady 10 % annually increase, which means that the total business will be tripled in the next 10 years (MBS, 2009). This forecast has proven to be realistic and achievable from the growth trend recorded in the past ten years. NCE document (2009) Total performance management system will enhance manufacturing and production performance, positioning us for the future opportunity. Excel in compliance: Factory’s existing quality, safety and environment system standards and guidelines are currently managed independently.As these systems are interrelated, they will be integrated into a single management system. This will allow a simplified process for compliance, auditing and improved focus on the specific compliance aspects. Go vernment policies must be fully adhered to enjoy an enabling environment and imbibe best practices within the organisation. Creating Competitive advantage: Part of the main drivers of change is the presence of a strong competitor that is working hard to take over the market. In the modern world of advanced technology, trade secrets cannot be the only advantage that must be possessed.All competitive gaps that are created must be closed by ensuring availability of quality products to the market, delighting consumers at affordable price. Improved marketing strategy will be appropriate. CHAPTER 2 TASK 2 2. 00KEY ISSUES AND CHALLENGES This chapter is expected to identify and define major issues and challenges that have resulted to the generation of operational waste. The cause and effect analysis (Fishbone diagram) will be adopted to define the major problems, brainstorming will be achieved applying the affinity chart that will help categorise related issues and identify the major causes of the problem through Pareto.Problem Definition: Operational wastes have been recorded in so many forms across all major departments. Waste is not anymore limited to tangible and physical objects, but has spread deeply into key aspects of daily operations. Failure to meet production target is a major waste, which can result to increasing production cost, products scarcity and quality issues hereby posing a huge risk to the system. Brainstorming What are the major causes of Operational waste that have been identified in the system?Collective ideas are highly needed at this stage of problem solving, where key players with common objective brainstorm and come up with pool of ideas or suggestion that could lead to the actual cause of operational waste. After a long brainstorming session and thorough investigation, the change management team have come up with list of possible causes of operational waste generated from log sheets across the departments. The group contains different memb er from different school of thought, which have resulted to the initial generation of a large list of possible causes of the challenge.The list was streamlined at random and major possible causes where picked and listed in the table below; System Failure| Lack of operational knowledge| Increased production cost| Customer compliant| Rework / Defects| Production targets failure| Weak quality management system| Lack LEAN mindset| Poor logistics management| Poor inventory management| Ageing equipments| Low production output & performance| Raw material variation| Finished product late delivery| Poor production output| Manual operations| Poor maintenance management system| Less commitment & Engagement| Defected products| Equipment Breakdowns| Safety issues| Poor communication| Poor mindset / Behaviour| Network disruption & Failure| Figure 2. 0. 01 Random selection of major problems The Affinity diagram will help regroup and sort listed problems into related categories in the 6Ms format as illustrated below; People Machinery Ageing Equipment Low production output Poor operational knowledge Less commitment Low production performance Safety issues Poor production output Poor communication Poor mindset / Behaviour Manual operation Equipment breakdown Material Raw material variation Rework / Defect SystemPoor logistics management Production target failure Late delivery of finished products Checks / Control Poor maintenance management Network disruption Weak quality management Increased production cost Process System failure Lack of LEAN mindset Defected / Rejected products Customer complaint Poor inventory management Figure 2. 0. 02 Affinity chart for Operational waste Identify major causes: The problems illustrated in the affinity chart in figure 2. 1. 01, shows a list of possible causes of the problem, categorising them into key six major categories that could be the summary of the possible causes of the problem.The cause and effect diagram will provide a clearer pictu re and additional insight to further link the possible problems from respective sources showing the potential primary and secondary source of the problem, based on the findings of the change team. The major problems have been clearly identified and linked into various sources in a cause and effect diagram as shown in figure 2. 1. 02 below, it is imperative to analyse further the frequency of occurrence of these problems using Pareto. The referring log sheet shows the rate of recurrence of some problems more than the other and clearly defines the effect on daily operations. Figure 2. 0. 03 Cause and Effect diagram for operational waste Figure 2. 0. 4 Pareto chart for operational waste Referring to the Pareto chart above in figure 2. 1. 03, it shows clearly that â€Å"low production output† and â€Å"production target failure† have occurred more frequently than â€Å"low production performance† and others with same frequency of occurrence. The occurrence of most o f the listed problems seem on the high side and needed to be treated as such, having recorded low incidence on problems like â€Å"manual operation†, â€Å"raw material variation† and â€Å"network disruption† which should not be underrated, has it is assumed that most of the major problems recorded could have triggered them as remnants.This invariably indicates that when the bigger problems are completely resolved, it takes care of the ones with low occurrence. The machinery category is the highest contributor of the operational waste, ranging from the machine condition to operations, but seconded by the people category that have in actual sense contributed the largest share of the problems that have made the system unhealthy. Checks, system and process category have their own share in terms of occurrence recorded, this makes it difficult to ignore any of the listed problems no matter how little, because it could develop to a complex and epidemic challenge that will take longer time to solve.Operational waste action plan Prepared by: Change management team. Summary: Operational waste has been generated across the 6 categories of challenges recorded in the organisation, translating clearly the areas that require swift response to change and improvement. The problem solving techniques adopted have identified the root cause of the operational waste and the major area that requires concentration. It is imperative to prepare an action plan to tackle the listed challenges. Solution: The main goal is to implement Total performance management TPM into all functions as the solution to operational waste. 2. 10ACTION PLAN Goals| Measures| Responsible| Target Date|To provide a unique maintenance strategy (Autonomous and planned maintenance). | Perform daily operational review at the shop floor, weekly operational review at the management level to track improvement and report achievements. Report weekly maintenance plan and execution. Measure line per formance and efficiency against set target. | OperationsOperationsManagement| January, 2013January, 2013January, 2013| To lay more emphasis on personnel training and development. | Get training feedback from trainees. Subject trainees to knowledge checks and exercises. Track personnel improvement against line performance. Use performance evaluation to appraise personnel. | HR| January, 2013| To improve in quality management system. Provide in-line quality checks system. Record defects and investigate the root cause. Embark on monthly market visit. Record batch sampling quality. Communicate quality status monthly. | Quality assurance| January, 2013| To be safety conscious at all time| Commence SHE observation and report area weekly safety status. Perform random safety checks. Carryout monthly safety drill to check and re-communicate awareness. | Operation / Management| January, 2013| To introduce early management approach. | Provide detailed template on early management programming. Provide feedback from early management plan and communicate the achievement on implementation. Management| April, 2013| To implement LEAN thinking, system and mindset. | Outline system layout in LEAN concept and map out areas according to compliance. Track awareness level in all staff. Check LEAN mindset reflection in reporting and follow-up. Report cost saving from LEAN implementation. | Operation / Management. | July, 2013| To focus more on continuous improvement. | List areas of continuous improvement, outline changes and business advantage. Compare changes â€Å" before and after†Track improvement progress against global objectives. | Operation / Management. | November, 2013| Fig 2. 1. 01 Action plan for the implementation of TPM CHAPTER 3 TASK 3 3. 0 CHANGE IMPLEMENTATION Change implementation requires strategic and logical approach which can only be analysed using basic change management models that clearly describes the steps to effective implementation of change. The change implementation will be evaluated in more than one change management model to better outline the model that will be more effective to this particular change implementation. Kurt Lewin and John Kotter models of change management will be critically evaluated as the options for the implementation of TPM. The models will be compared to properly decide on the best option the managers can adopt during implementation.Kurt Lewin Model: Lewin (1951) Model gives simpler overview of change implementation, although it is assumed that conditions exist because of competing forces that are in equilibrium. To effect any change, the force must be adjusted. Cited by F. Ashton Blog (2010) Change or Transitional Refreeze Unfreeze Lewin model comes in 3 stages namely; unfreeze, change or transition and refreeze. The idea is focussed at the implementation of change in an organisation that is already accustomed to a particular mindset and ideology. Existing mindset, ideology, system, attitude and pe rformance TPM fully integrated as a guide to excellent performance. Implementation of Total performance management Fig 3. 0. 1 Lewin Change model Kotter Model: Kotter’s (1996) 8 steps model of change is a top down approach that provides a wider range for change implementation. This change model is linear and it predicts the change processes in steps that identify core areas that should never be neglected if a change where to be effective. Fig 3. 0. 02 Kotter Change model Source: The Change Management Blog (2009) Model Comparison At the first stage of Lewin’s model of change, leadership comes up with the unfreeze strategy that will alter or disengage the existing system practices.It targets the root cause of the problem, by providing the best assumption using the force field analysis to factor out the pros and cons before considering implementation. Unfreezing is carried out at the leadership level, based on assumptions from the analysis. Unlike the first stage in Kot ter’s model that clearly emphasise on the need to first establish a sense of urgency from top-down, by carrying along all members of staff from the inception of the change implementation, sharing with them the reason change is necessary at the time and also help to identify the protagonist and antagonist to the change. Although the force field analysis applied in unfreezing stage also consider the driving and refraining force for the change, but it is clearly based on assumptions.The Kotter’s model starts change communication from the first step of implementation, where preliminary information have been provided for all to brainstorm about, not streamlining it only to the leadership. The second step is aimed at constituting a powerful coalition that will form the formidable, experienced and result focussed change management team. Rather, in Lewin’s model change management team are selected are at earlier stage based on management’s decision. Creating a vi sion for change is the third step in Kotter’s model, where all the ideas, thoughts and brainstorming that have been collected by the change management team are streamlined and integrated into company’s objectives and vision. Perhaps no idea is foolish and the collective enquiry to solve major issues gives employee the sense of ownership and esponsibility towards achieving the collective goal. Lewin’s model distorts an existing system with the intention of introducing or improving a system. This idea and vision comes from the management, who have practically analysed the major problems based on their experiences and knowledge of the company’s objectives. The transition stage, which is Lewin’s second stage for change modelling provides the actual implementation of change. This stage is the roll out phase of change to all employees â€Å"official launching†. This stage seems to be the hardest as the existing ideology, mindset and processes are unfrozen either to extinguish or modify to a new system.The fear of the unknown and resistance may be recorded. That is why Kotter and Lewin emphasise more on communication at this stage. Communication becomes the tools for change campaign. At this stage continuous training and coaching is very key to acceptability and embrace. Kotter identifies communication as a day to day affair and ensuring that antagonist are converted and the supporters are maintained and developed to live the change. Lewin’s transition stage encompasses communication in all forms. Perhaps might take more time than anticipated to achieve the level of acceptance needed, it requires consistent coaching and training to get the buy-in of all employees.Kotter insist that after communication have been initiated, though it is a continuous process but will definitely meet some deadlocks, ranging from the unacceptability, fear of the unknown, structures that do not support the change and the vision. The fifth st age identifies the major deadlocks and provides the right approach to solving them. Lewin’s transitional stage give a lot of room for neglect of some major deadlock identification, hereby living some elements like virus behind, that could develop to catastrophe in the future or even hinder this change process. Lewin’s last stage is the refreezing stage, stability establishment is the main objective once the change has been effected and accepted as part and parcel of the system. The intention is to strengthen and reinforce the change implementation, allowing for full integration by all functions.The new change is freeze and continues to monitor progress of implementation, bearing in mind that change will be continuous and can never be permanent. Theoretically, Lewin target the adjustment of the force field to adequately buy-in employees to acceptance and embrace of the change. The change is integrated into the company’s structure and system and refreezes as the n ew outlook of the organisation. Part of the reason the Lewin’s model could take more time to be fully integrated is the lack of comprehensive practical application that influence acceptance. It is important to target a feedback mechanism that will encourage a swift change embrace.Kotter’s sixth step encourages the need to create a short-term wins that will motivate employees further. Employees deserve first hand information on the benefits recorded so far to elevate their confidence and also management to gain more support from all. The best way is to set milestones where employee’s achievements can be celebrated and recognised. Kotter believes in continuous improvement, that is his main model in the seventh step. Change cannot be cast on stone that will not require further improvement; it requires building upon to achieve maximum effectiveness. The short-term win has various advantages, part of it is the opportunity to see other areas that need improvements and explore other options to achieving set objectives.Lewin’s refreeze does not show the required detail to record areas of further improvement, because the mindset of the employee already fixed on the refreeze syndrome. Managers should consider the Kotter’s model as it also adopts the concept of refreezing, but in a different manner. He believes that when change is stick completely into the system, it should become parts and parcel of the organisation, like a revised constitution that have been adopted, but requires further improvements. It re-emphasises the need to continuously maintain the support of the management and all employees to avoid falling back to the initial problem. TASK 4 CHAPTER 4 4. 00 CHANGE SUCCESSTo assess change management effectiveness, leadership needs to focus on measuring the progress of the change implemented to ensure they are moving on the right direction. To achieve this effective implementation, milestones and measure are required to effecti vely measure the progress and performance of the change. The performance measures are categorised in 7 stages namely: 1. Internal Performance Assessment. When change is assumed to be completely implemented, the organisation needs to be certain of these assumptions. The reason they involve an independent internal audit team to track change implementation progress, using the qualitative and quantitative monitoring approach in determining the level of compliance.Employee change appraisal survey is forwarded to all functions to get the right feedbacks. Individual functions will be audited and informed of areas that still require more attention, compliance and improvements. At this stage, the organisation is certain of the level of compliance and areas that requires more concentration before the pre-assessment and full assessment that will be carried out by external auditors. This usually takes about 3 months before pre-assessment. 2. Performance Assessment. It is important that a pre-as sessment is done after the first nine month of change implementation to effectively measure the level of compliance and adherence to the new change.The outcome of each pre-assessment must define the status of the change as to â€Å"what the goals are â€Å", â€Å"where we are now† and â€Å"where we are going†. The pre-assessment must also measure individual progress using a five-level commitment scale to monitor the commitment level of employees during implementation and then choose specific strategies to help individuals progress through the five levels. Level 1: Awareness: Measure the level of awareness in all functions. Level 2: Acceptance: Measure level of acceptance. Level 3: Application: Measure skill level of employees. Level 4: Adoption: Measure level of adoption and reflection in employee’s daily activity. Level 5: Advocacy: Share and accept feedback amongst employees.The full assessment (gate opening) will be done six month after pre-assessment cer tification and correction of other identified areas of improvement and a yearly post-assessment will also be carried out. 3. Perform Customer Satisfaction Survey This is the next step of assessment performance provide a gauging mechanism to monitor customer satisfaction as a tool to benchmark with acclaimed internal operational success. Feedback is vital from the customers and are closely monitored, recorded and acted upon immediately. This is a continuous exercise. 4. Measure the Volume of Defects We cannot hide from the fact that perfection is nearly impossible, but we must put measures in place to track and check level of amount of rework or defected recorded compare difference with the previous system.System must be in place to ensure that defects are be recorded as they occur and subjected to root cause analysis to check if we still maintain residual problems and follow is the rectification. Key performance indicator KPI is to see reducing trend in the volume of defects generat ed over a period of time, showing the percentage of improvement. 5. Measure the Volume of Failed Changes When measuring success rate of changes being implemented, we must be able to define â€Å"what is† and â€Å"what is not† a successful change, and the criteria being used for each definition. SMART (specific, measurable, achievable, relevant and timely) criteria must be in place where changes are reviewed for success.The KPI is to see the level of compliance increasing, showing the percentage of improvement. 6. Measure the Services Performance Service performance is wide to measure in one piece, so functions shall have a different KPI to measure their performances which is then cascaded to the organisation. Internal and external auditors perform assessment exercise to check impact on indicators, compliance and adherence to the operational documents. 7. Calculate the Return on Investment The main purpose for the implementation of Total performance management is to de light our customers, create competitive advantage and enhance operational performance. The change implementation comes with cost and it must also beget remarkable financial benefits.We must measure and record the saving generated across all functions. Source: Mark, S (2008, pp 2-8) 4. 01 CONCLUSION To reduce operational waste to an acceptable state, the introduction of Total performance management is the solution. We have defined the major causes and the possible solution to be implemented. Solution comes with measures and deadlines, if achieved will provide the positive benefit that is targeted. The benefits from change implementation are targeted to continuously meet company’s objectives in delighting customer’s satisfaction, creating competitive advantage and compliance. The objective is to maximise profit at the best minimum cost.Measure, milestone and deadlines are in place, which are guided by the application of renowned change management models to ensure the rig ht approach to introducing a new change conforms to the company’s culture and objectives. Effective application of the control and monitoring mechanism to track effective transition as illustrated in change measures have enabled the changes to be effective. We have tracked and recorded minor deficiencies which are a result at the acceptance stage of TPM have since been resolved. Positive feedbacks received from customers and remarkable records of decreased customer complaints, because of the new quality management check in-house that has guided quality production output. REFERENCES Woolnough, M. , 2009. Glossary for Nestle continuous excellence NCE document, Nigeria Pg 2 – 3 Ashton, F. , 2010. Lewin Model (K. Lewin, 1951).Available from: http://www. ashtonfourie. com Blog (Accessed 6 July 2012) Kotter, J. , 1996. Leading Change. Available from: http://www. mindtools. com (Accessed 6 July 2012) Mark, S. , 2008. Measuring success- Ideas on how to show that real benefits are being delivered, Fox IT, Pg 2 – 8 Holger, N. , 2009. Change Model 3: John Kotter's 8 Steps of Leading Change. Available from: http://www. change-management-blog. com (Accessed 13 July 2012) Lewin Model. Available from: http://www. change-management-coach. com. 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